Planning your Visit to Refuge

General Information

What types of massage does Chill Out Spa offer?

We offer a wide range of treatments, including Thai massage, full body massage with essential oils, hot stone massage, foot massage, neck and shoulder massage, facial care, and therapeutic head wash, suitable for both travelers and local guests.

Can I request a lighter or stronger massage pressure?

Yes. The therapists at Chill Out Spa always adjust the massage pressure according to each guest’s preference and physical condition to provide the most comfortable experience.

Is the space at Chill Out Spa quiet and private?

Chill Out Spa is designed with a relaxing, clean, and peaceful space, helping guests feel comfortable and enjoy a sense of privacy throughout their service experience.

Do I need to make an appointment before coming?

We encourage guests to book in advance to be served on time and avoid waiting, especially during peak hours or the travel season.

Does the spa use natural essential oils?

Treatments at Chill Out Spa use carefully selected essential oils and care products to bring a relaxing and soothing feeling to the body.

If I feel sore after a lot of travel, which treatment should I choose?

Full body massage, hot stone massage, or neck and shoulder massage are popular choices for relieving soreness and restoring energy after a lot of travel.

Is the spa suitable for couples or groups of friends?

Yes. Chill Out Spa offers a space and treatments that are well suited for couples, families, or groups of friends who want to relax together in Da Nang.

What time does Chill Out Spa stay open until?

The spa operates with flexible hours to serve both daytime and evening guests, making it convenient for travelers after sightseeing or work. Our main operating hours are from 8:30 AM to 11:30 PM daily.

Are there any additional charges besides the service price?

Prices at Chill Out Spa are clearly explained before the service begins, so guests can enjoy the experience with peace of mind and without worrying about unexpected extra charges.

What makes Chill Out Spa so popular with international guests?

A relaxing atmosphere, professional massage techniques, attentive service, and a true wellness experience are the reasons why many international travelers choose Chill Out Spa when visiting Da Nang.

Massage Questions

How early should I arrive before my massage appointment?

You only need to arrive on time for your appointment to begin your treatment in the most comfortable and complete way. We always prepare a relaxing space to welcome you right at your scheduled time.

Is gratuity included?

The service price does not currently include gratuity. However, tipping is entirely optional and depends on each guest’s satisfaction and personal preference after the service experience.

How early should I arrive before my massage or advanced facial appointment?

Please arrive at your scheduled appointment time. Our team will always be fully prepared to provide you with the most relaxing and attentive care experience as soon as you arrive.

See what guests are saying

“A perfect 10 for both quality and service. The reception staff are friendly, and the facilities are especially modern and new. Located on a corner with two frontages, so parking is very convenient. You should definitely visit this spa in Da Nang.”

Do Hana

“I just had the most fantastic time at Chill Out Spa! The place was peaceful and roomy, and the staff were super friendly and professional. After the treatment, I felt comfortable and relaxed, like floating in the air. I have to say, the massage at Chill Out Spa was an incredible experience.”

Mary Katherine

“I came here on a friend’s recommendation with a group of four. The salt stone sauna room was spacious and comfortable. The staff provided excellent service, were cheerful to talk to, and had highly skilled techniques. Overall, the price was well worth the quality. I’ll definitely come back.”

Nhat Anh Tran

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